Credit notes
Cancel or partially refund an already issued invoice.
A credit note cancels all or part of an invoice already sent to the client. Required when the original invoice has been booked in accounting and an amount needs correcting after the fact.
Issue a credit note
- Open the invoice in question from `/facturation`.
- More menu then Create credit note.
- Pick the mode: full cancellation, or partial credit for a specific amount.
- Check the reason (refund, billing error, commercial gesture) and confirm.
- The credit note is created with its own number and linked to the original invoice.
Once issued, a credit note cannot be deleted to preserve accounting chronology. You can however issue a new one to correct.