Automatic dunning
Chase reminders automatically, with progressive tone and legally compliant templates.
Late payments are freelancers' biggest pain: 40% of B2B invoices are paid late per industry stats. Nexte fully automates the dunning cycle so you don't have to think about it, while keeping the tone human and customizable.
Default workflow
As soon as an invoice passes its due date, Nexte automatically sends 3 reminder emails with a gradual tone. No sends on weekends or holidays.
- D+3 — friendly reminder. Neutral tone, assumes oversight. Phrasing: `Quick reminder about invoice XYZ…`.
- D+7 — firm reminder. Mentions legal late penalties (minimum €40 flat fee + interest at ECB+10%).
- D+14 — final notice. Implicit formal demand. Explicit mention of next steps (collection, litigation).
- After D+14: no new automatic reminder. It's on you to step in.
Customize templates
Settings → Billing → Reminders. For each level you can change: delay (e.g. D+5 instead of D+3), email subject and body, enable/disable, add SMS (Agency).
- Available variables: `{client_name}`, `{invoice_number}`, `{gross_amount}`, `{due_date}`, `{days_late}`, `{payment_link}`.
- Tone: 3 pre-written tones (Friendly / Professional / Firm) per level. You can also write 100% custom.
- Signature: automatically your personal email signature.
- Attachment: the original invoice can be auto-re-attached to each reminder.
Exception rules
- Partial payment received: cycle auto-paused until next due date.
- Client flagged as `In discussion`: stops auto reminders (manual badge to activate).
- Disputed invoice: same effect as `In discussion`.
- Weekend / holiday: send auto-postponed to the next business day.
- Multi-invoice for same client: Nexte groups reminders into a single email if multiple invoices are due the same week.
Track status
The invoice list shows a status badge: `Overdue`, `Reminder 1/3`, `Reminder 2/3`, `Final notice`, `In collection`. A dedicated `Overdue invoices` filter groups everything for quick review.
Escalation to collection
Beyond 30 days late, Nexte (Agency only) offers automatic escalation to collection via GCollect partner. Cost: 15% of recovered amount, payable only on success. No upfront fees.